1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit our website. They allow us to recognise your device on subsequent visits and provide you with a better, more personalised experience. Cookies do not contain any personally identifiable information on their own.

2. How We Use Cookies

AquaStrike uses cookies for the following purposes:

• Essential Cookies: Required for the website to function properly. These include session management, security tokens and load balancing. You cannot opt out of these.
• Analytics Cookies: Help us understand how visitors interact with our website, which pages are most popular, and where visitors come from. We use Google Analytics for this purpose.
• Preference Cookies: Remember your choices such as language, currency (EUR) and region to provide a personalised experience.
• Marketing Cookies: Used to track visitors across websites to display relevant advertisements. These are only set with your explicit consent.

3. Third-Party Cookies

Some cookies on our site are set by third-party services we use, including Google Analytics, Facebook Pixel, and payment processors (PayPal, Stripe). These third parties have their own privacy policies governing their use of such data. We recommend reviewing their policies separately.

4. Managing Your Cookie Preferences

When you first visit our website, you will be shown a cookie consent banner where you can choose to accept or decline non-essential cookies. You can also manage cookies through your browser settings at any time:

• Chrome: Settings → Privacy and Security → Cookies
• Firefox: Options → Privacy & Security → Cookies
• Safari: Preferences → Privacy → Cookies
• Edge: Settings → Cookies and Site Permissions

Please note that disabling certain cookies may affect the functionality of our website.

5. Cookie Retention Periods

Session cookies expire when you close your browser. Persistent cookies remain on your device for varying periods: analytics cookies for up to 2 years, preference cookies for up to 1 year, and marketing cookies for up to 90 days.

6. Contact Us

If you have any questions about our use of cookies, please contact us at [email protected] or write to us at Schönhauser Allee 176, 10119 Berlin, Germany.

1. Acceptance of Terms

By accessing and using the AquaStrike website (aquastrike.eu), you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website. AquaStrike GmbH reserves the right to update these terms at any time without prior notice.

2. Products and Orders

All products displayed on our website are subject to availability. We reserve the right to limit quantities, refuse orders, and correct pricing errors. An order is considered accepted only when you receive an email confirmation from us. We reserve the right to cancel any order at our sole discretion, in which case you will receive a full refund.

• All prices are displayed in Euros (€) and include applicable VAT
• Prices are subject to change without notice prior to order confirmation
• Product images are for illustrative purposes — minor variations may occur
• Minimum order age: 18 years

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials. You agree to provide accurate, current and complete information during registration. You are solely responsible for all activities that occur under your account. Notify us immediately of any unauthorised use at [email protected].

4. Intellectual Property

All content on this website — including text, images, logos, product descriptions and software — is the property of AquaStrike GmbH and is protected by applicable copyright and trademark laws. You may not reproduce, distribute or create derivative works without our express written permission.

5. Limitation of Liability

AquaStrike GmbH shall not be liable for any indirect, incidental, special or consequential damages arising from the use of our products or services. Our total liability to you shall not exceed the amount paid for the specific product or service giving rise to the claim. This limitation applies to the maximum extent permitted by German and EU law.

6. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Federal Republic of Germany. Any disputes shall first be attempted to be resolved through direct negotiation. If unsuccessful, disputes shall be submitted to the jurisdiction of the courts of Berlin, Germany. EU consumers also have access to the EU Online Dispute Resolution platform at ec.europa.eu/odr.

7. Contact Information

AquaStrike GmbH  |  Schönhauser Allee 176, 10119 Berlin, Germany  |  [email protected]  |  +49 30 4403 7890

1. Data Controller

AquaStrike GmbH, registered at Schönhauser Allee 176, 10119 Berlin, Germany, is the data controller responsible for your personal data. Our Data Protection Officer can be reached at [email protected].

2. Personal Data We Collect

We collect the following categories of personal data:

• Identity Data: name, username, date of birth
• Contact Data: email address, phone number, billing and delivery address
• Transaction Data: order details, payment history
• Technical Data: IP address, browser type, device information, cookies
• Usage Data: pages visited, products viewed, search queries
• Marketing Data: preferences for receiving communications

3. How We Use Your Data

We process your data only for specified, legitimate purposes:

• Processing and fulfilling your orders (legal basis: contract performance)
• Sending order confirmations and shipping updates (legal basis: contract performance)
• Customer service and support (legal basis: legitimate interest)
• Marketing communications — only with your explicit consent
• Fraud prevention and security (legal basis: legitimate interest)
• Compliance with legal obligations

4. Data Retention

We retain your personal data only as long as necessary: order data for 7 years (tax obligations), account data for the duration of your account plus 2 years, marketing preferences until you withdraw consent. You may request deletion of your data at any time, subject to our legal retention obligations.

5. Your Rights Under GDPR

As an EU resident, you have the following rights regarding your personal data:

• Right of Access: Request a copy of your data
• Right of Rectification: Correct inaccurate data
• Right of Erasure: Request deletion ("right to be forgotten")
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a machine-readable format
• Right to Object: Object to processing based on legitimate interest
• Right to Withdraw Consent: At any time, without affecting prior processing

To exercise your rights, contact us at [email protected]. You also have the right to lodge a complaint with the Berlin data protection authority (Berliner Beauftragte für Datenschutz).

6. Third-Party Sharing

We share data only with: delivery partners (DHL, DPD) for order fulfillment; payment processors (PayPal, Stripe) secured by their own GDPR compliance; analytics providers (Google Analytics) with anonymised data; and legal authorities when required by law. We never sell your personal data.